FOCUSEQ · NEXT-GEN WORKFLOW EQ · GET IT FREE

Support

FocusEQ by CashflowBeatz

FocusEQ Support

Installation, authorization, compatibility, and safe troubleshooting for Focus EQ.

Thank you for purchasing FocusEQ

Thank you for choosing FocusEQ. For help with your order, Polar purchase, license key, activation, download, or installation, email contact@focusvst.com.

Contact support

Include your FocusEQ version, DAW and version, Windows build, sample rate, buffer size, and exact reproduction steps. Never send a full license key, signed authorization lease, private device key, payment-card data, or private project audio by ordinary email.

Install on Windows

  1. Close every DAW and plug-in host.
  2. Run the official FocusEQ.exe installer.
  3. Keep the recommended VST3 location unless your DAW requires a custom VST3 folder.
  4. Reopen the DAW and perform a full VST3 rescan.
  5. Load Focus EQ from the DAW’s effect plug-ins.

FocusEQ’s commercial Windows release supports Windows 11 on 64-bit VST3 hosts.

Authorize FocusEQ

Open the FocusEQ authorization panel and enter the Polar license key from your purchase email. A perpetual license supports up to two active computers. Use Deactivate this computer before moving a seat when possible.

FocusEQ uses a renewable signed authorization lease so it can continue working offline for an extended period. Connect periodically so the plug-in can refresh its authorization. Reinstalling the plug-in does not reset or free a device seat.

If your DAW cannot find FocusEQ

  • Confirm the DAW is 64-bit and supports VST3.
  • Confirm the Focus EQ VST3 bundle exists in the selected VST3 folder.
  • Clear the DAW’s failed plug-in cache and run a full verified rescan.
  • Restart Windows if an older DAW process still has the previous plug-in loaded.

If authorization cannot refresh

  • Confirm Windows date, time, and time zone are correct.
  • Confirm the computer can reach FocusEQ’s licensing service over HTTPS.
  • Reopen the authorization panel and read the current state and offline allowance.
  • If both seats are in use, deactivate one computer or contact support.

Authenticity

Install only the official customer package. The installer and embedded VST3 must both show a valid Windows Authenticode signature from the expected publisher. Do not install a package with a missing or invalid signature.

Safe uninstall

Close every DAW, then use Installed apps → Focus EQ → Uninstall. Uninstalling does not rewrite DAW projects; those projects will report the plug-in missing until the same compatible FocusEQ identity is installed again.


FocusEQ · Next generation EQ workflow · focusvst.com